Know you’re buying the right property

OLD FASHIONED CUSTOMER SERVICE, EXPERT KNOWLEDGE, A STAR

write2yibo

When looking for a quote for a full building survey Flettons were by far the cheapest and most competitive, therefore I was sceptical as to the quality of the survey that would be carried out. After further investigation and examination of their sample survey online I decided to use them as it seemed to be inline with other surveyors The survey was carried out promptly (within 24 hours of being instructed) and I then received a summary of findings of the following day prior to receiving the full survey. This was very useful as gave an indication of the areas to concentrate on in the full report. The full survey was then received a week later and was extremely detailed and well presented, can’t fault it any way. Another nice feature is I was able to directly contact the surveyor of my property via whatsapp, this was extremely convenient and allowed for quick answers to any queries I had while at work rather than having to get hold of someone on the phone. Highly recommended company and will use them again in the future.

Steven Mains

A very thorough survey and some good follow-up advice!

MB P

very Good Service

Pedro Lopes

Great all-round service

James Gillard

Very quick and very in depth. The staff were very helpful indeed. Would use again.

Dexter Barnes

Very speedy and clear result. Would recommend and use again!

Eleanor Firth

Thorough survey. Very professional.

Katie R

Precisely and timely reported. I do highly appreciate its sincerity and commitment to the customer. Thanks a lot.

Shahid Uddin Khan

Professional service throughout.Report was delivered on time. It was very clear with great attention to detail.Job well done! Good choice.Thank you.

B S

I did a full building survey, which I recommend any potential buyer to do. The money I paid for it was more than worth it because the issues that were found allowed me to renegotiate the price and save myself thousands of £. I instructed them through email, they arranged with the agent and the day after the survey was done I received an initial report pointing out the main findings (damp, door frames, etc). A few days later I received a detailed PDF report that was 79 pages long!!! It included every single area of the house and was presented in a very professional manner, including photos and cost etimates for the job that needed to be done. I also contacted the surveyor himself who kindly answered all of my questions. I highly recommend getting a building survey done if you are planning to buy a house and I advise to use Flettons to do it. 5 star service!

Peter Ioannou

Great professional service from start to finish at good price. The report was thorough with detailed photos which was delivered on time and a preliminary report sent over on the day after the survey.

Ben Jeens-Williams

Comprehensive report shared within agreed timeline, sensible recommendations and professional approach

David Hurley

Flettons were really amazing. One of the best in the business. I recommend them highly

Marcus Johnson

Very quick and professional with a excellent backed report , would highly recommend and would use FLETTONS again in that future.

Vicky Duncan

Well presented and comprehensive survey report. Use of ‘traffic light’ highlighting system and inclusion of prices for the work. Also included improvement recommendations with prices. Would definitely use them again.

Anna Marsh

In early June this year, I decided to buy a flat in a Grade II Listed Building. Looking up firms in Local Surveyors Direct, I contacted a few and Flettons Facilities Management Ltd were the first to respond. They were friendly and very helpful which was a relief as it’s been a long time since I’ve had anything to do with surveys. Upon receiving my full building survey report, I sent them an email with follow-up questions and Simon Hanchard of Flettons responded by return. I then had to ask further questions and again, he replied very promptly. I’m totally happy. The full building survey report was comprehensive and jargon free enough for a layperson to understand comfortably.

It was neither the cheapest nor the most expensive of the quotes I received. The service was definitely value for money.
Professionalism: Yes, definitely. I do thoroughly recommend Flettons and in particular, Yoanna and Simon.

Eunice Moss

Positive, thorough and good communication

Ryan Wise

Superb. Can not fault Simon Hanchards incredibly thorough report and the time he took to turn it round. Would recommend.

Adam T

Provided a very comprehensive survey quickly and easily, and for a competitive price. Great website and quote generator as well. Would recommend.

Graham DeNure

Really fantastic service. Incredibly thorough report, even going so far as to estimate the cost of a replacement kitchen! The pictures really helped to identify problem areas, a few spots of damp were noted, and this will be a great help to get work done in the future. We also used their WhatsApp service and got immediate responses to our questions. Well worth the money.

Kerry Morrow

Well detailed and reliable survey, full of useful information. Definitely recommending it. Very quick service!

Eve G

Great service, best price we found, with full structural report delivered in 24h of inspection – we simply couldn’t ask for more. This is the second time we’ve used Flettons as the first property we were looking at purchasing highlighted far too many issues. Our surveyor was Simon and he produced a full structural survey report for us for both properties. We found the traffic lights system very useful but most of all the indicative costs for essential and improvement works as it helped us plan our budget. We’ve only lived in new build properties before so having a full professional survey picking up any potential issues with the properties was of great comfort and reassurance. The photographic report was also very useful to keep a record of the property’s condition. Having the full strucural report also helped us negotiate a better deal for our buildings insurance. Simon was very approachable, accessible and answered all of our queries to date promptly. Overall very happy with the service and we’ve already recomended Simon to a colleague of mine who is also going through a purchase.

Rk.Ppr.Scrs Commercial

I had a full structural survey done by Simon from Flettons. Well worth the money! The detail of the survey and the layout was most helpful to inform my purchase of a rather neglected 1930s mid terrace. Turn around time was fast as well. Not only that but about 1 year later I called up Simon to ask for further advice with regards to renovation/extension/conversion works that I had planned and he was most helpful and recommended good websites and books I should read in prepatation. Would definitely recommend to anyone needing a survey done!

aglaeve

The report was comprehensive and Simon was very helpful and patient with my questions.

Chaturini Jayasuriya

Simon produced an extremely detailed survey for us that helped us pose the correct questions to the seller – many of which we hadn’t thought of until he raised them. Our house purchase took a very long time but Simon was still willing to discuss his report on the telephone with me several months after he wrote it. His work comes highly recommended from us.

Michael Daventry

Excellent Service – Highly Recommended Surveyor called straight after the survey and gave me details of the key findings. The report that followed was very comprehensive.

Mohammed Maqsood Khan

Excellent service from start to finish. I received a detailed document supported by a lot of pictures and recommendations. Even estimation for a loft conversion, had we wish to change it. I got in contact with them recommended by a friend and I would do exactly the same, recommend them 100%.

Daniel Kidanrmariam

A competitive price for full structural including aerial photographs and thermal images which were extremely helpful. The report was comprehensive and laid out well so it was easy to follow and understand. The surveyor supplied his contact details which was most helpful and I was able to clarify important matters within the report. I would recommend Flettons survey to anyone considering purchasing an older home. It is vital to know about your property and have potential future cost identified so this can be factored when deciding to proceed with purchase or not. A first class service by Flettons, quick and professional.

Steve Mair

After an initial mistake relating to the scope of the report, Simon went above and beyond to rectify the issue as soon as possible. The morning after the mistake was highlighted, Simon revisited the property and proceeded to work late into his Friday evening to get the updated report back to me as soon as possible. The report itself was comprehensive and clear. Any queries that we had were answered promptly and clearly even responding over the weekend. I wouldn’t hesitate to recommend Flettons after my experience.

Jonathan Buckle

Flettons is responsive and efficient. They went out of their way to give us a summary then our full report in less than 3 days. The report was detailed and filled with photographs which made it perfect for non-savvy people. We would definitely recommend Flettons or use their service again.

Sabrina Dorio

I found the service provided by Flettons to be very professional and a nice quick turnaround for a very comprehensive building Survey. The traffic light system was easy to use and the report itself had raised some issues not thought about originally in our thoughts when trying to purchase our house. If you have any doubts with a property, we would fully recommend using Flettons to obtain the information you need to make an informed decision on that property.

james griffin

The survey was thorough and was executed promptly. Thank you for your work.

Garima Ahuja

Really thorough and comprehensive report, I’d recommend.

ignacio vazquez

I am impressed with the level of detailed information given and I must say it is well beyond my expectations. Each and every part of the area of the property were inspected. It also highlights some of the areas that requires immediate attention which I used this to renegotiate the asking price for the property. I also had to call and discuss with the surveyor post the survey and we managed to run through all the questions I had. All the information were explained thoroughly and professionally. It was also so easy to talk to the surveyor. Also despite the fact that I was informed inadvance about the time frame the survey will take, I was inpatient to get it done as quickly as possible. However, now it made me realise that it was well worth the wait. Thanks to all Flettons team.

Jaguar Eyes

Flettons Surveyors provided a very professional service, at a competitive price for a full building survey. The report was very well structured, comprehensive and easy to navigate. The report included the use of a ‘traffic light’ system, detailed photos, as well as a break down of estimated repair costs which was very useful. They also sent through a preliminary on-site feedback report the day after the survey. Would definitely use them again.

Sam Okine

SImon at Flettons was brilliant. He gave us a really thorough and easy to understand survey, that was done to a much higher standard than other sample survey I was sent. The colour coding system made it very easy to follow, and I really felt he didn’t miss a thing when it came to the house. He was always available when I called to ask him anything, and gave me really helpful analysis and answers to all of my queries. He was very patient friendly and polite, and went completely above and beyond, he even helped explain another survey to me from a drains specialist as I couldn’t understand it, and couldn’t get hold of that surveyor. Flettons were also competitively priced, so you got really good value for money. I would highly recommend Simon’s services

Mathilda and Ed Simmons

Simon produced an absolutely fantastic survey. Very thorough and well presented making the vast amount of information easy to digest. The traffic light system used to identify the urgency of repairs was particularly helpful, as was the estimate repair costs which helped with price negotiations. My estate agent even said it was the best survey he’d ever come across! Would highly recommend!!!

Karen Miller

We used Flettons full building survey for our 4 semi detached property in Rochester. The service was outstanding and the report was well detailed and easy to follow. We received several photographs of the property including aerial shots. We spoke to Simon afterwards on the phone who was extremely patient and covered all our questions, concerns and even went out of his way to his extra aerial mapping images of an area next to our property that was in dispute at the time. Flettons weren’t the cheapest but we felt we got the service we paid for. Highly recommended.

William Cheke

Extremely good service, quick turnaround of a very detailed high quality report. Would strongly recommend and found Flettons price to be competitive when booking directly versus the quotes I had from other vendors via comparison site.

Tom Lovett

Simon provided a very thorough and informative building survey for us, with lots of photos, including high level photos of the roof of the house. Flettons come highly recommended.

Tim Greenhalgh

Exceptional service. I am so happy that I decided to go with Flettons. Not only did they provide me with a thorough and detailed report in the timescale promised but also added a personal touch. Simon took the time (despite being on annual leave) to speak to me for over 40 minutes to go through all my queries. I will be using them for every future purchase thats for sure!

Maria A

The review we received was detailed and well structured, clearly setting out what had been surveyed and its current condition.
The colour coding to condition of each relevant element made the report clear to understand. This in conjunction with the table of approximate costs for each element has provided us with a value guide to progressing with our purchase

Rob Powell

Excellent service at a very reasonable price. Had a couple of queries with the report and they came straight back to me with a detailed response. Highly recommended

Will Hutchinson

Flettons was great! It was very easy to hire them to do the survey, and the survey itself was super detailed and thorough. All results were delivered electronically quite quickly and their prices are very competitive based on all the quoted we got before picking them. I highly recommend them to do a great job, hassle free.

Juan Manuel Hernández

Great service from Flettons. They did a Full Building Survey for a house I’m purchasing and confirmed a few of the things I was concerned about. The full report is detailed and has plenty of pictures. It also came with a second PDF that had larger versions of all the pictures. Overall I’m very pleased and would recommend Flettons.

Ashley M

We chose Flettons as they offered a very competitive (building survey) price for the leasehold flat we were looking at buying. Once we got the report back it was comprehensive and detailed, highlighting all possible areas of note / possible improvements. After we got the report back I asked Simon a couple of questions directly – both were answered quickly. Would definitely recommend!

Will Golledge

Flettons did a very thorough survey of the property and gave me a preliminary report the same day and followed it up with a detailed report a few days later. I was impressed with the detail in the report, the level of risk associated with each item and the estimated cost to make it right. The entire report was 107 pages long (including pictures) but presented in an easy to read format.

Terence Carvalho

Very helpful and excellent service.

Rory Jones

Great service and very detailed report.
Organising it went very smooth. Fantastic communication throughout the process and when the report was received, I could get clarification about various point if needed.
Recommended!

Ben B

Fantastic! Second time using Flettons, incredible details and customer service was amazing. When asking follow up questions I was supplied with further imagery and even more in depth detail. The first time using them they uncovered a problem with the roof of the property I was looking to buy and saved me a lot of expense if I had gone ahead with the purchase.

Ian Walsh

Robust survey report which was very informative, would defiantly recommend.

Basildon Regeneration

Flettons provided a building survey at a reasonable price, the survey appears to be very thorough and turned up a few (luckily minor) issues we had not noticed when viewing the property. We received the survey within the target time (3-7 working days) and Simon has been in contact with us to confirm we’re happy with everything.

Emlyn Jones

We had a very good experience with Simon from Flettons and wouldn’t hesitate to recommend or re-use this company for a survey in future.

Celine Estache

I booked a survey with Flettons in March 2020 and because of the Covid-19 situation it had to be cancelled. They refunded the money as soon as I asked. When I re-booked they attended the house within a week and sent a summary of their findings the day after. The full report arrived only a few days later and it was very thorough and useful. Simon was very helpful and even took the time to answer some questions over the phone and send some additional photos of the property not included in the report.

I would definitely use them if I ever buy a house again!

Raul Espin

Would highly recommend this company. It took slightly longer than expected to receive a date for the survey but this was due to covid. The survey itself was extremely comprehensive, thorough and good value for money. Simon our surveyor responded promptly to communication and went above and beyond expectations. Dr and Dr Holdridge.

Sian Holdridge

Simon was very helpful and professional. As I wasn’t sure which type of survey to go for he explained the differences and recommended the best one for the property’s age. Survey was done in good time and report was very easy to read and understand. Would definitely recommend

Hana Simpson

Booking the survey was easy, and they helped me choose the most suitable type. The final survey report was incredibly detailed, with 400 photos. It answered practically every question I had about the property, and Simon was happy (and indeed encouraged me) to have a conversation a week later for any additional queries I might have. Highly recommended.

Alex Geach

Simon and the entire Flettons team were very professional and thorough in carrying out the building survey I requested.

Joseph Bernardo

They were able to book the survey in relatively quickly (at a busy time in the market). And the survey itself was detailed, extensive, and very well-documented with notes and photos.

Elliott Wimmer

We’ve been really impressed by the quality of the report and the level of detailed incorporated in it. It has provided us with all the information we were looking for in a very comprehensive manner. We will for sure do not hesitate to warmly recommend their service to anyone looking for a building survey.

Yacine Jlibene

Great service! The report was very clear and detailed, without being overwhelming. Simon was extremely helpful answering my follow up questions over the phone and via e-mail, and he provided extra clarification and guidance about items that were concerning for us. This report gave us the peace of mind to carry on with our purchase, and I have already recommended Fletton’s services to a couple of friends who are looking to purchase in London.

Maria Azul

Simon has been extremely helpful and quick in responding to our questions. We are still investigating some of the issues raised and Simon has been very helpful in supporting us through this process.

Olivia Finn